FAQ

Do I have to create an account to shop with you?

No, this is not necessary. You can shop and check out as a guest at any time.

However, if you create an account with us, you can place orders without having to enter your details every time you shop with us. You can sign up now or start shopping first and create your account before checking out on the shopping cart page.

How can I create an account?

Please click "Sign in/Register", then "Create an account", and enter your personal details.

How do I order?

Purchase the desired items and add them to your shopping cart. When you are finished, you can go to your cart and proceed to checkout. Review everything and make sure all the information is correct before confirming your purchases and payments.

How do I pay for my orders?

We accept payments via PayPal and all major credit and debit cards, such as Mastercard, VISA, and American Express.

Can I change and cancel my order?

Unfortunately, we are unable to cancel an order that has already been placed. This allows us to package your orders efficiently and minimize errors. We recommend reviewing your order before placing it.

I have a discount code; how can I use it?

Unfortunately, we are unable to cancel an order that has already been placed. This allows us to package your orders efficiently and minimize errors. We recommend reviewing your order before placing it.

How do I know if my order has been confirmed?

After you place your order, we will send you a confirmation email to confirm that we have received it. Please note, however, that orders will not be shipped until your credit card payment has been authorized and your billing and shipping addresses have been verified. Alternatively, if you are a registered user, you can check your order status under “My Account.”

Am I having trouble adding items to my shopping cart?

You can add the items as long as they are available. The item may be in another person's cart, so its status is displayed as "Temporarily unavailable."